RapperT 336 Report post Posted August 12, 2016 When i first got ONE software, i imported my trades from my broker without issue. Currently when i place a new trade,i import it as I go (obviously). The issue im running into is that when i import the closing trade for an open position and link it to the original trade in ONE, it's not closing out the position in the software. If i import both the closing and opening trade at once, it works. Any ideas? I did watch the video but perhaps I missed this piece or it wasnt covered as its very basic and im just missing something. Thanks Share this post Link to post Share on other sites
Kim 7,513 Report post Posted August 12, 2016 The best thing to do is opening a ticket with their support. They respond very promptly. Share this post Link to post Share on other sites
RapperT 336 Report post Posted August 12, 2016 ok thanks, I will do that. Share this post Link to post Share on other sites
4REAL 110 Report post Posted August 12, 2016 Kim, Do you import your trades (opening/ closing) from IB or do you input trades manually ? Share this post Link to post Share on other sites
RapperT 336 Report post Posted August 12, 2016 interesting, the time stamp on the import was 9:34am despite being added earlier in the day my time (not sure exactly what time it was). We just passed 9:34 out here in AZ and now the trade shows closed. Just a setting issue most likely...will see if I can adjust. Share this post Link to post Share on other sites
