zinc 1 Report post Posted August 6, 2019 I'm currently subscribed to multiple services on different expiry schedules.. (e.g. monthly for the one I was trying out and annually for the one I'm used to) and I'd like to switch to an annual bundle package. I understand from the cancellation policy that there's no refunds... so is the only way to do this without "losing out" on the prepaid time, to wait until my annual service is up for renewal? Share this post Link to post Share on other sites
Kim 7,943 Report post Posted August 6, 2019 No, you can upgrade at any time and get a pro rated refund. The "no refunds" policy applies to cancellations only (or "downgrades"), not upgrades. Share this post Link to post Share on other sites
zinc 1 Report post Posted August 6, 2019 Thanks for the clarification Kim! Share this post Link to post Share on other sites
